Shipping policy

At KREPP, we're committed to delivering your order as quickly and safely as possible. Please read our shipping policy below before placing your order.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). Once your order has been processed, it will be dispatched to our shipping partner.

During busy periods, such as holidays or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • United Kingdom: 5–10 business days
  • Europe: 7–15 business days
  • International: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available), allowing you to monitor your shipment.

Delays

While we strive to deliver every order on time, unexpected delays caused by customs, weather conditions, courier issues, or other factors beyond our control may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. KREPP is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and help resolve it.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipping, please contact us.

Email: yusuf9aboo@gmail.com